Privacy & Cookies Policy

Privacy Policy

Last updated: March 2025

At Oxford Travel Options, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website.

1. Who we are

The Oxford Travel Options website is a partnership between:

Low Carbon Oxford North, a charity with charity number 1142169 and company number 07542380 and registered at 33 Beech Croft Road, Oxford, England, OX2 7AY and

Zero Carbon Oxfordshire Partnership, Oxford City Council Oxford Town Hall, St Aldate’s, Oxford, OX1 1BX.

2. Information we collect

We collect minimal data to ensure the website operates effectively. This includes:

Automatically collected data

  • IP address (to monitor and improve website performance).

  • Browser type and operating system.

  • Website usage data (e.g., pages visited, time spent on the site) via analytics tools.

Cookies

We use cookies to improve your experience. For more information, see our Cookies Policy.

Data collected only with your consent

If you sign up for our newsletter, we will collect your name, email address and postcode. If you contact us through the form on our Contact Us page, we will not collect or hold any data about you apart from the information you include in the Subject and Message fields of the Contact Us form.

3. How we use your information

We use your data for the following purposes:

  • To monitor website performance and improve the website’s content and usability.

  • To ensure website security and functionality.

  • To comply with any applicable legal or regulatory requirements.

  • If you consent to sign up to our newsletter, we will use your information to provide you with information on our services.

We do not use your data for marketing. We do not share your data with third parties, unless you have asked a question of us and we need to contact a third party in order to be able to respond to your query, or as required by law.

4. Legal basis for processing

We process your data under the following legal bases:

  • Legitimate Interests: To operate and improve our website.

  • Consent: For the use of non-essential cookies (e.g., analytics) and if you sign up to our newsletter.

5. Data retention

We only retain your data for as long as necessary to fulfil the purposes outlined in this policy.

6. Your rights

Under the UK GDPR, you have the following rights:

  • Access: Request a copy of your personal data.

  • Rectification: Correct any inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data where it is no longer necessary for processing.

  • Restriction: Limit how your data is processed under certain circumstances.

  • Objection: Object to the processing of your data.

  • Data Portability: Request your data in a portable format.

To exercise these rights, contact us at info@oxfordtraveloptions.org.

7. Sharing your information

We do not sell or share your data with third parties unless you have asked a question of us and we need to contact a third party in order to be able to respond to your query, or as required by law.

Furthermore, your data may be processed by third-party tools we use for analytics (e.g., Google Analytics). These third parties are bound by their own privacy policies, and we ensure compliance with relevant regulations.

8. Cookies

Our website uses cookies to enhance user experience and monitor performance. You can manage your cookie preferences through your browser settings. For details, see our Cookies Policy.

9. Data security

We implement appropriate security measures to protect your data against unauthorized access, alteration, or disclosure. However, no online system is entirely secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised "Last updated" date. Continued use of our website after updates signifies your acceptance of the changes.

11. Contact information

If you have questions or concerns about this Privacy Policy or your data, please contact us at info@oxfordtraveloptions.org.

Cookies Policy

Last updated: March 2025

What are cookies?

Cookies are small text files placed on your computer by websites you visit.

They are widely used to make websites work more efficiently and provide information to the site’s owners.

Refusing to accept a cookie will not stop you using this website, but it may have an impact on available functionality such as the ability to watch YouTube videos.

Types of cookies we use

  1. Necessary cookies

    Required to enable core site functionality and to remember user preferences and choices, such as language preferences or customized settings.

  2. Performance and analytics cookies

    These cookies provide quantitative measures of website visitors. With the usage of these cookies we are able to count visits and traffic sources to improve the performance of our site.

  3. Advertising cookies

    These cookies are used by advertising companies to serve ads that are relevant to your interests.

Your cookie settings and how to opt out

The first time you visit the Oxford Travel Options website you will be asked if you want to accept cookies. You will have the choice to Accept all, Decline all or Manage cookies. Choosing Manage Cookies will allow you to choose which type of cookies you allow.

How we use cookies on our websites

We want to provide online services that are easy to use, useful and reliable. This can involve placing cookies on your computer or other device.

Cookies cannot be used to identify you personally. The cookies we set provide pieces of information to improve services for you through, for example: measuring how people are using services, so they can be improved.

Third-party services we use:

  1. Google Analytics

    We can use Google Analytics to collect statistical data about our visitors. We collect this information in a way that does not identify you.

  2. YouTube

    We may embed YouTube videos throughout the website, you may need to consent to YouTube cookies to watch these from the webpage.

Updates to this policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised.

Contact us

If you have questions about our Cookie Policy, contact us at info@oxfordtraveloptions.co.uk.